rail_unavailable - Useroutr

Retryable

Yes

Typical status

503

What it means

Rails declare which directions they support, and some support only one. A rail can also be taken out of service temporarily for an upstream incident.

Common causes

The rail is deposit only and was requested as a destination, or the reverse.
The rail is paused for an upstream incident.
The rail is not enabled for your application.

How to resolve

Check GET /rails for the current directions array on that rail. If the rail should be enabled for your application and is not, contact support.

Example response

{
  "error": {
    "code": "rail_unavailable",
    "message": "...",
    "type": "...",
    "retryable": true,
    "docs_url": "https://docs.useroutr.com/errors/rail_unavailable",
    "request_id": "req_..."
  }
}