> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useroutr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# payout_undeliverable

> The destination rejected the settlement.

<CardGroup cols={2}>
  <Card title="Retryable" icon="rotate">
    No
  </Card>

  <Card title="Typical status" icon="hashtag">
    409
  </Card>
</CardGroup>

## What it means

The route succeeded and the destination refused. Nothing failed on our side, so a retry to the same destination fails the same way. The intent is in `undeliverable` and no refund has been attempted yet.

## Common causes

* A bank account was closed or the details were wrong.
* A crypto destination rejected the transfer.
* The account is frozen.

## How to resolve

Supply a corrected destination and retry, or request a refund with `POST /funding_intents/{id}/refunds`.

## Example response

```json theme={null}
{
  "error": {
    "code": "payout_undeliverable",
    "message": "...",
    "type": "...",
    "retryable": false,
    "docs_url": "https://docs.useroutr.com/errors/payout_undeliverable",
    "request_id": "req_..."
  }
}
```