> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useroutr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# compliance_rejected

> The intent cannot proceed for compliance reasons.

<CardGroup cols={2}>
  <Card title="Retryable" icon="rotate">
    No
  </Card>

  <Card title="Typical status" icon="hashtag">
    403
  </Card>
</CardGroup>

## What it means

Review completed and the transaction cannot be settled. Any funds already received are refunded automatically.

## Common causes

* Screening returned a blocking result.
* The corridor is unavailable for this customer.
* A required verification was rejected.

## How to resolve

No retry will succeed. If the customer believes this is an error, they should contact support with the `request_id`.

<Note>
  We do not explain the specific reason for a rejection in the API response, and neither should your application.
</Note>

## Example response

```json theme={null}
{
  "error": {
    "code": "compliance_rejected",
    "message": "...",
    "type": "...",
    "retryable": false,
    "docs_url": "https://docs.useroutr.com/errors/compliance_rejected",
    "request_id": "req_..."
  }
}
```