> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useroutr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# compliance_hold

> The intent is held pending compliance review.

<CardGroup cols={2}>
  <Card title="Retryable" icon="rotate">
    No
  </Card>

  <Card title="Typical status" icon="hashtag">
    202
  </Card>
</CardGroup>

## What it means

Not a failure. Funds are safe and nothing is moving. The intent is in `in_review` and will resume or move to refund once review completes.

## Common causes

* An amount crossed a threshold requiring review.
* A screening check needs manual attention.
* A required field is pending verification.

## How to resolve

Check `GET /customers/{id}/requirements` for anything outstanding. If everything is satisfied, no action is needed: review completes on our side and the intent continues automatically.

<Note>
  Do not create a replacement intent. The held funds belong to the original one.
</Note>

## Example response

```json theme={null}
{
  "error": {
    "code": "compliance_hold",
    "message": "...",
    "type": "...",
    "retryable": false,
    "docs_url": "https://docs.useroutr.com/errors/compliance_hold",
    "request_id": "req_..."
  }
}
```